Help CenterWhat do you need help with?

If you need help, don't sweat it. We're here for you! Search tickets and articles to find answers. or, submit your own ticket.

We are experiencing unusually high contact volume at this time and are working to respond to requests in the order they were received. Thank you for your patience.

Our Ticket System Request assistance from our Team

Create Support Ticket Free
  • Answers Within 72 Hours (Excluding Weekends)
  • Helpful And Friendly Support Staff
  • Access to Public Support Tickets
  • Available To All Registered Customers
Create a free account

Dedicated Priority Support Get the answers to your questions

Need help urgently $49.00/year
  • Always At Front Of The Queue
  • Personalized Experience With Support Staff
  • Answers Provided Within 12 Hours on Weekdays
  • Small theme customization included
Work with us

Theme SetupWe'll handle all WordPress setup work.

Workwith us $99.00
  • Install WordPress, Theme & Plugins
  • Install Demo Content & Setup Theme Options
  • Add Logo, Background & Header Image
  • Delivered Within 24 Hours
Work with us
  • Do you offer customization services ?

    Sorry we don't provide any kinds of customization for any product.

  • How can i get Refund ?

    We have some terms & condition for refund policy here you can find our policy for refund.

  • How to Import Dummy Data ?

    First please install ONE CLICK DEMO IMPORT plugin to import demo data on your site and go to Appearance > Import Demo Data and press import demo data button.

  • How to increase PHP Time Limit for WordPress sites ?

    You may receive a message such as “Maximum execution time of 30 seconds exceeded” or “Maximum execution time of 60 seconds exceeded”. There several ways to fix the issue.

    1: By adding code on wp-config.php file

    set_time_limit(300);

    2: By adding code on .htaccess file

    php_value max_execution_time 300

    3: By adding code on php.ini file

    max_execution_time = 300
  • What type of support do you offers ?

    We try to provide solution asap when user submit a query. And sure we will update theme after fixing the issue.

  • Will I lose my data if I upgrade from free to pro theme ?

    No you will not lose any data you have added.

  • How to activate pro theme license key ?

    First please go to Appearance > Theme License here you can fiend text input area add your license key and save settings.

We got your back

If you need help, don't sweat it. We're here for you!

ThemeinWP Support Team
Limited time offer.

Limited time offer.

Join our membership program and Get all our premium themes worth $650 at just $299!

Get It Now!
Limited time offer.

Limited time offer.

Join our membership program and Get all our premium themes worth $650 at just $299!

Get It Now!

Be the first to know

Subscribe to our Newsletter

If you want to receive monthly updates from us just pop your email in the box. We think that spam is for jerks. And jerks we are not.

Limited time offer. Get all our premium themes worth $650 at just $299!Get It Now!
+ +